Teaching documents

The work order system of the agent platform supports multi-level linkage, not limited to lower-level agents.

Work order linkage mechanism:

• Multi-level linkage: Work orders can be transferred between superior agents, peer agents and subordinate agents
• Cross-level processing: Important work orders can be submitted directly to superior agents for processing
• Collaboration mechanism: Multiple agents can collaborate to handle the same work order
• Permission control: The system will control the visibility and operation permissions of the work order based on the agent level and authority

The multi-level linkage mechanism of the work order system ensures that problems can be handled in a timely manner and improves service efficiency.